Chinese Say No by Inaction Rather Than Words – Yan Sai

Published on 2012-10-15

IT’S NO SECRET THAT MEETINGS in China can be a quiet affair, where participants are loath to speak up, and foreign managers feel frustrated by trying to pull the proverbial blood from a stone with respect to feedback. What is not well knows is that this silence, or worse still, agreement is often a sign of disagreement.
Sai Yan has worked extensively both in the USA and China, and understands the difficulties international managers face when motivating and working with Chinese colleagues. As the Business Development Director for ClarkMorgan, she is responsible for managing a Chinese team spread across the country.