When task focused, switch gears to direct language – Patrick McDonald

Published on 2013-03-20

Cultures that use excessive indirect language should be careful when involved in providing information or undertaking tasks. The result can be ambiguous information and confused parties. Patrick McDonald, Head of Projects at ClarkMorgan Ltd., discusses how the clash of direct and indirect language can amount to frustration in the workplace, particularly in China.
ClarkMorgan Ltd is a learning and development company with offices in Beijing, Shanghai and Shenzhen. The company was formed in 2001 and now services over 80% of the Fortune 500 companies based in China.