AN OLD CHINESE EXPRESSION goes, “The palest ink is better than the best memory”. Maggie Nee, Project Director of ClarkMorgan Ltd, highlights this mantra and its relevance to sales calls. She highlights that note taking is not a sign of weakness, but a guarantee of accuracy and furthermore, a sign of respect to the client. Maggie highlights a case where a client was so impressed by her note taking that this process alone influenced the client to sign the agreement.
ClarkMorgan provides sales training across Australia and China. The company has offices in Beijing, Shanghai, Hong Kong, and Melbourne.