HOW DO YOU INFLUENCE YOUR STAFF? How do you get them to go the extra mile? According to Jeff Tan, founder of REV, a China based coaching firm, says the responsibility ultimately lies with the manager. He sees managers blame their subordinates and ultimately damage their staff’s engagement levels. Instead, says Tan, managers should ‘suck back’ their criticism and see what they can do to support the employee.
Jeff Tan is a ‘Peak Performance Pilot’ at REV Training & Coaching, a Neuro-Linguistic Programming training firm base in Shanghai China.