ClarkMorgan Insights

Articles by ClarkMorgan Insights

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ClarkMorgan Insights – A Free China Resource

IMPROVE YOUR CHINA KNOWLEDGE for free, with ClarkMorgan Insights. Filmed across China and Asia-Pacific, each interview is a precise look at doing business within the region, from business leaders, each with decades of experience. The series, which has surpassed 180 interviews, includes presidents, managing directors, vice presidents, general managers, directors, founders and authors, who provide insights into…

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What’s Happening at ClarkMorgan – July 2015

What’s Been Happening at ClarkMorgan? >>> ClarkMorgan loves to collaborate. Already cooperating with UK/Italian firm TCO International with our Global People Program, this month we ran workshops and internal training programs with Exec-Comm from the USA, and the Australian Institute of Management, from Perth, Australia. That means ClarkMorgan’s reach is now well and truly global!…

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What’s Happening at ClarkMorgan – June 2015

What’s Been Happening at ClarkMorgan? >>> American, Australian, Austrian, Chinese, Danish, French, German, Irish and Italian organisations received training by ClarkMorgan in June. Each firm has its own history, culture and values, making each training program challenging – which is exactly what we enjoy at ClarkMorgan. We didn’t win ‘Training Firm of the Year’ two…

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What’s Happening at ClarkMorgan – May 2015

What’s Been Happening at ClarkMorgan? >>> ClarkMorgan is more than an in-house training company. And this month proved that! Our 140 informative ClarkMorgan Insight videos became available on Apple iTunes. We also launched an audio podcast called Evolving People, which is also available on Apple iTunes and directly on our ClarkMorgan website. And that’s not…

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What’s Happening at ClarkMorgan – April 2015

What’s Been Happening at ClarkMorgan? >>> April was busy across all of our three offices – Beijing, Shanghai and Melbourne – with our trainers accumulating thousands of frequent flyer points as we supported our Global 2000 clients across the region. In April, we also added six more interviews to our ClarkMorgan Insights video series, bringing…

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What’s Happening at ClarkMorgan – March 2015

What’s Been Happening at ClarkMorgan? >>> The phone didn’t stop ringing. Our email inbox filled up. And our staff were busy with meetings. Yup! 2015 has officially begun in the training calendar across China, Singapore and Australia! Here’s just a slice of what we got up to: SOME OF MARCH’S CLIENTS Morry Morgan named Top…

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What’s Happening at ClarkMorgan – February 2015

What’s Been Happening at ClarkMorgan? >>> China business for the year doesn’t kick into gear until after the Spring Festival break is over. And this year the festival landed on February. Early February was therefore full of re-signing contracts, planning training dates, researching and writing articles, as well as filming new ClarkMorgan Insights. Here’s what…

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What’s Happening at ClarkMorgan – January 2015

What’s Been Happening at ClarkMorgan? >>> It was a BIG month of training across Asia-Pacific for ClarkMorgan trainers in January. Programs were run in Beijing, Dongguan, Guilin, Melbourne, and Shanghai, as many clients squeezed training into their calendar just prior to the Chinese New Year. Here’s just a quick sample of what our team achieved:…

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Seasons Greetings from ClarkMorgan
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What’s Happening at ClarkMorgan – December 2014

What’s Been Happening at ClarkMorgan? >>> In December, we filmed our 200th ClarkMorgan Insights video – Annie Xu, HR Director of Tektronix. Her Insight, titled ‘Motivate Staff by Different Tools’ is one of literally hundreds of videos that ClarkMorgan has filmed of business leaders across Asia Pacific. These video insights complement the ClarkMorgan training programs…

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What’s Happening at ClarkMorgan – November 2014

What’s Been Happening at ClarkMorgan? >>> “Variety is the spice of life”, and ClarkMorgan definitely spiced up this month by providing a wide range of training programs across Asia Pacific. Here’s a look at a small selection: SOME OF NOVEMBER’S CLIENTS HNA Tourism – Management Fundamentals HNA Tourism was founded in Beijing in 2007 and…

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What’s Happening at ClarkMorgan – October 2014

What’s Been Happening at ClarkMorgan? >>> It’s been another busy month across Asia-Pacific for ClarkMorgan, with training in Beijing, Shanghai, Shenzhen, and Singapore. In October we trained automotive, home decor, eyewear, snack food, and IT giants. Here’s a quick look at some of our programs in October: SOME OF OCTOBER’S CLIENTS   Daimler – Cross…

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What’s Happening at ClarkMorgan – September 2014

What’s Been Happening at ClarkMorgan? >>> This month ClarkMorgan trained international giants from the Canada, France, Germany, and the USA, in a wide range of programs. Here’s just a small sample: SOME OF SEPTEMBER’S CLIENTS Daimler – Business Writing Fundamentals Daimler is a German automobile manufacturer owning brands that include Mercedez-Benz and Smart. ClarkMorgan has…

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Video Insights with ClarkMorgan Insights

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Don't be Scared of Selling Luxury Online in China – Mirko Bordiga

THE ITALIAN CAR BRAND, MASERATI, is synonymous with luxury and success. Globally, the brand appeals to the over-50s market, but in China it is the wealthy late 20s to early 30s that are the target customer. This enormous age difference has resulted in a surprising marketing approach – online sales. In this ClarkMorgan Insights interview,…

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Follow Your Heart, Not Social Pressures – Sophia Xing

CHINA’S RELATIVELY RECENT OPENING UP in 1978, just under 40 years ago, has meant that traditional gender roles of both men and women have been slow to change. The expression, “Men rule outside, women rule inside” (男主外女主内) is not necessarily considered outdated or even sexist in China, but simply cultural baggage that weighs down on…

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Silence Doesn't Mean Everyone Agrees – Frank Rexach

LEADING ACROSS A GEOGRAPHICALLY DIVERSE region such as Asia-Pacific, the Middle East, and Africa, means a wide difference in personalities and communication styles amongst a leadership team and staff. The danger is that the loudest voices could get the most attention, but as Frank Rexach, Vice President and General Manager of Haworth says, it’s more…

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When There's a Breakdown, Blame the 'Foreigner' – James Telfer

GLOBAL COMPANIES FACE A CHALLENGE. When it comes to peer-to-peer communication, there is often a breakdown. This is particularly true for US headquartered companies, which rely solely on the English language, requiring other nationalities to speak in their second language. But, says James Telfer of Verizon, this doesn’t mean that these non-native English speakers are…

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In a Restricted Market, Know the Laws AND Objectives – Geoff de Freitas

DOING BUSINESS IN CHINA is challenging due to the volume of laws and regulations. In some industries, such as media, these laws and regulations are even more strict. However, Geoff de Freitas of Middle Kingdom Media warns that in restrictive industries, one needs to be careful of not only the laws but also the unpublished objectives…

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'Surviving' China as an Expat Means Jumping In – Adam McWhirter

LIVING IN CHINA IS TOUGH. Adjusting to the culture, language and environment, especially in lower tier cities, can be difficult for some expatriates and their families. In this ClarkMorgan Insight, Adam McWhirter of Maxxelli Real Estate, tells the tale of one family, whose expatriation to China almost ended before it began. But with quick thinking, and…

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Luxury Brands Must be Online to be Relevant – Cyril Drouin

LUXURY BRANDS ONCE BALKED AT THE IDEA of selling or even promoting themselves online. Today, this is no longer the case – particularly in China – where online shopping is almost the exclusive domain of Chinese between the ages of 25 and 40. For traditional luxury brands this cultural phenomenon needs to be embraced if a brand…

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Overcome Zero Customer Loyalty by Uncovering needs – Dennis Wong

IN A MARKET LIKE CHINA, price is always going to be an issue. That is unless you can shift the conversation away from price, and focus on bringing value – or in other words, uncovering the client’s true needs. So says Dennis Wong, Central China District Sales Manager at Kuehne + Nagel, a global logistics company.…

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In Asia, Trust Drives New Business Models – Yinglan Tan

TRUST IS CRITICAL TO BUSINESS in Asian cultures. This constraint to doing business with others has helped drive a new business model that complements perfectly the mobile phone generation of today. Tan Yinglan, Venture Partner of Sequoia Capital, highlights two Asia-centric mobile apps that are leveraging the cultural phenomenon of trust, and building an entirely new business…

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Be Brave to Sell Big to China

WANG YAN believes that the sales training her company, Altran, received from ClarkMorgan has directly improved sales, as well as help change the focus and strategy of her business. In this video, Wang Yan describes how focusing on the clients’ ‘needs’ has been instrumental in her company success with selling big in China. Wang Yan is…

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Trademark Registration Could Save You Millions – Raffaele Tamborrino

FAILURE TO REGISTER A TRADEMARK IN CHINA could cost you! It cost Apple 60 million dollars. On a smaller scale, it prevented a successful Italian coffee chain from entering the China market. Shanghai based corporate Lawyer, Raffaele Tamborrino, has one valuable piece of advice – carry out your market research and due diligence, but before…

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Customer Experience is the Next Battlefield in China – Daniel Dannenmann

CHINA IS ENTERING A ‘NEW NORMAL’ in terms of economic growth. This stabalising of GDP growth to a more moderate number value means that the overall market growth is no longer going to ‘raise all ships’. Instead, companies will be forced to fight for their customers’ loyalty, through providing a full customer experience. So says Daniel…

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