Patrick McDonald

Patrick first moved to China in 1998 and joined the ClarkMorgan team in 2004, making him one of ClarkMorgan’s most experienced China-centric trainers.

His trainings are illustrated with stories and anecdotes from his past experience that bring the interaction alive for his trainees, while also tailoring the training to the specific needs of the trainees and company.

Patrick holds an MBA specialising in International Business and a Project Management Professional (PMP) certification from the Project Management Institute. He studied Industrial Psychology, Cultural Anthropology, and East Asian Studies from Loyola University – Chicago.

Articles by Patrick McDonald

Source: darcyadelaide @ Flickr
News

What's Urgent isn't Necessarily Important

AUTHOR AND TRAINER, STEPHEN R. COVEY might get all the credit, but it was an earlier American, Dwight D. Eisenhower, aka Ike, who first defined that urgent and important were not necessary the same thing. In his own words, Ike said “What is important is seldom urgent and what is urgent is seldom important.” Covey agreed,…

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News

Repetition and its Link to Behaviour Change

LILY HAD JUST RETURNED TO CHINA after living abroad for three years to learn how to become a teacher.  The training that she received combined a mix of learning methodology that included a top down academic style, with the potential teachers learning theory, writing papers, and giving presentations about how they would use the teachings. But Lily…

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Avoiding Frustration with the 4 Rules of Communication

SOME PEOPLE JUST GET EASILY FRUSTRATED. These ‘highly strung’, ‘tense’, or so called ‘uptight’ individuals might appear, from first glance to be difficult to work with, but the reality is that their unique skill-set is an asset. [quote style=”boxed” float=”right”]Love them or hate them, they are a necessary part of a healthy team, or larger organisation.[/quote]…

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Building Efficiency with an Employee Assistance Program (EAP)

PEOPLE DON’T LEAVE THEIR PROBLEMS at home when they walk into the office, and more often than not, there is no clear boundary between work and life. But thankfully the responsibility of maintaining a work-life balance no longer falls only onto the shoulders of the employee, for today the best-in-class companies know that to build efficient…

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News

Hiding Behind Your E-mail is not a Defense

AT TIMES WE NEED TO PASS ON BAD NEWS. Missed targets, staff layoffs, factory closes, or worse. The whole experience for the messenger is uncomfortable; sometimes traumatic. And for that reason it is easy to hide behind an e-mail. Case in point. Tuesday in Shanghai, was a terrible day to be trudging across town. It was…

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News

X10ing Your Organisation – Increasing Your Productivity

THIS IS AN ERA OF RAPID CHANGE, increased uncertainty, volatile economics, and constant adaptation. Those employees and organisations that gain an advantage flourish, while those that lag behind find themselves unemployed or bankrupt. So what steps can an individual or organisation take to reduce the threat of extinction?  Simply, a focus on productivity through bottom-up,…

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Communism, Clothing, Class, and Categorisation Perceptions

I was just reminded about socio-economic ‘classes’ through an exchange with an American colleague.  I live and work in Shanghai, China. Today was ‘casual day’, an American concept, that states that on Fridays, if you don’t have encounters with clients or public viewings, you can wear more casual clothes than is usual (even though today…

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Introvert, extrovert or ambivert
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Introvert, Extrovert or Ambivert. Who should you hire this year?

IT’S NO COINCIDENCE THAT a search for the word ‘introvert’ in Amazon.com results in 527 titles, whereas a search with the word ‘extrovert’ leads to only 236 books. Introverts, by definition, enjoy time to themselves and therefore have the time to write a book in the first place. What is also clear from the book titles…

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News

Getting Specific Map Directions in a High Context Culture – It Sucks

I FIRST MOVED TO CHINA (SHANGHAI) back in 1998. Then, the internet was newish, there was no Google Maps, and Shanghai Ren were still amazed when a white person walked near them on the street (hello..hello…hello…) I’d see an obvious foreigner (about every other day, only), and we’d give each other the nod of shared exclusiveness.…

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Swiss Army Knife
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Business Writing Skills – Toolbox, not a Hammer

I’VE BEEN DOING A LOT OF BUSINESS WRITING trainings recently. One thing that might be specific to my Chinese trainees is that they want the ‘perfect’ answer. What can they do to make sure that their writing (specifically in English to their international recipients) will be totally effective? Especially with the engineers that I train, they…

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speed is good-except for when it is not
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Business Writing Skills – Speed is Great! Except when it ain't…

YOU MIGHT SEE A THEME in my last several posts, that of ‘Business Writing’. It’s important. It’s prevalent. It’s ubiquitous. And it is often done wrong, or, at least, it can be greatly improved. For our purposes, I’m only going to be focusing on that bane of productivity, email. “BANE” you might mutter, “What the heck…

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Business Writing as a Genre
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Business Writing as a Genre…

What a wonderfully boring topic… Yet one which is constantly evolving, debated, and argued about. Last post was about email. This is pretty damn new. But, I’m an old fart. I actually remember and was trained using a typewriter, so, what do I know? Well, I know this: The way you write is the way…

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Video Insights with Patrick McDonald

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Maintain Interest Through Audience Interaction – Patrick McDonald

THE EASIEST WAY TO IMPROVE YOUR NEXT PRESENTATION is to engage with the audience. This includes using audience members’ names, asking questions, or telling stories. So says Patrick McDonald, ClarkMorgan’s Shared Services Director and a senior trainer. He has taught thousands of individuals presentation skills, and has also attended hundreds as an audience member himself. In…

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Patrick McDonald - When task focused, switch gears to direct language
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When task focused, switch gears to direct language – Patrick McDonald

Cultures that use excessive indirect language should be careful when involved in providing information or undertaking tasks. The result can be ambiguous information and confused parties. Patrick McDonald, Head of Projects at ClarkMorgan Ltd., discusses how the clash of direct and indirect language can amount to frustration in the workplace, particularly in China. ClarkMorgan Ltd…

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It's your job to make others understand
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It’s Your Job to Make Others Understand – Patrick McDonald

COMMUNICATION IS THE RESPONSE YOU GET. That means that you are responsible to make other people understand you, not the other way around. And to do this, use the PDA. So says Patrick McDonald, of ClarkMorgan. Patrick is the Share Services Director for ClarkMorgan Ltd. He has worked in training and development in China since 1999 and understands…

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Break down the communication barriers with project management
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Break Down the Communication Barriers with Project Management – Patrick McDonald

CHINESE CULTURE IS ONE OF HIGH  power-distance. Consequently, communication breakdown is often caused by subordinates’ reluctance to report negative news. Project management creates standard processes which overcome cultural taboos and improve communication between different management levels within an organisation. In this ClarkMorgan Insights video, Patrick McDonald, RDS Director for ClarkMorgan Corporate Training, discusses one such project…

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