Yan Sai

Sai Yan was born in Beijing, China, and worked for 18 years in the Chinese military. She attended the Chinese People’s Liberation Army Air Force Engineering University where she completed her undergraduate, and later completed a Masters of Arts in Education and Leadership and Administration at Shanghai Jiaotong University.

In 1999, Sai Yan emigrated to the United States of America, where she worked for Japanese airlines, ANA, as a Sales Key. Later she became a Project Manager at the University of California (UCLA). Sai Yan returned to China in 2012, moving to Shanghai where she joined the ClarkMorgan team.

Articles by Yan Sai

In a Presentation What is Your Key Message
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In a Presentation, What is Your Key Message?

LAST SUNDAY, CLARKMORGAN CO-FOUNDER, Morry Morgan presented at a TEDx event in Shanghai. His topic was ‘The 5 Rules of Serendipity for Entrepreneurs‘. Morry’s five rules were clear, and each had a solid reason. What’s more, at the end of his presentation he reminded his audience of what he wanted them to do: follow his…

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Source: derrickcollins @ flickr
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The 4 Qualities of a Dream Team

THE SKILLS, ATTITUDES, GOALS, expectations and key ingredients that make up any high level sporting team are the same as those that are required to be an effective corporate ‘Dream Team’. It is for this very reason that so many famous sportspeople go on to become motivaitonal speakers and authors, consulting to the business world. So…

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Source: Explosion de ballon Polyptyque Carré
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Is HR Damaging your Employer and Consumer Brand?

AFTER GRADUATION, CHEN YAN LONG sent almost 300 application letters to companies in Shanghai, but only received five replies. “I was depressed”, says Chen. “I didn’t know how I could improve, because very few companies contacted me to give me an official rejection.” Yuan Yuan, another ‘fresh’ employee, says that less that 10% of companies replied…

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Source: Melody Ayres-Griffiths @ Flickr
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Change Under Different Cultures

ONE OF THE GREAT BENEFITS of working in corporate training and consulting is that I get to meet and have meaningful conversations with senior business leaders. Two such leaders are Ms. Wang, owner and GM of EMC company in Shanghai, and Mr. Chen, Regional Sales Director of a training firm from Singapore. Ms. Wang shared with…

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Why so Many Promotions Fail

ACCORDING TO UNIVERSUM’S LATEST REPORT titled ‘China Top 100 Ideal Employers 2014‘, one of the most important attributes of an employer is advancement opportunities. But success for one employee can be disastrous for the organisation as a whole. How? “Just because someone is a star performer as an individual contributor, doesn’t mean that they will get…

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Removing the Blindfold in Teleconferencing

THE FREQUENCY OF FACE-TO-FACE MEETINGS is diminishing quickly. This is the result of two convergent events: advances in the quality and ease of teleconferencing, and the globalisation of companies’ supply chains. Just about every multinational office in China now boasts a black Polycom triangular ‘SoundStation’ in their conference rooms and many of the tech-savvy amongst…

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Minding the Gap of Your Chinese Sales Team

BUILDING A SALES TEAM IN CHINA is difficult. The country really only opened up in 1992, only 22 years ago, when Deng Xiaoping said “To be rich is glorious”. Consequently the culture of sales, negotiation and overall good service has been increasing, but still lags behind the developed countries. This gap in ability is not as…

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Are Your Bad Habits Killing Your Career?

ZHOU LI’S HABITS WERE EXPENSIVE. They’d already cost him two job promotions. At the time he’d blamed a lack of experience, or bad timing; even his boss’s logic. He even questioned whether the firm had ‘bamboo ceiling’, preventing a Chinese from moving up into top management within a German firm. But then, one afternoon, just after lunch,…

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Crying in the Workplace – Is it Acceptable?

STRESS IN THE WORKPLACE is an accepted by-product. There’s no evidence that we live in a more stressful environment than our predecessors, but most would agree they’d be happier with a little less stress in their life, as would we. The trouble is in the control of stress. Legendary management consultant, Peter Drucker, once said, “You can’t…

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All Leaders Need a Wei Zheng

IN THE TANG DYNASTY, Emperor Li Shi Min had an advisor called Wei Zheng. In the past, Wei Zheng used to work for the Emperor’s enemy, but even with this coloured past the Emperor knew Wei Zheng was a talent and could help him in managing the country. Unlike the other officials in his cabinet, Wei…

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Communication is the Response You Get

MY FAVOURITE EXPRESSION from the field of Neuro Linguistic Programming, or NLP, is “Communication is the response you get.” For those not familiar with the field of NLP, I explain it as ‘practical psychology’, that is, tools that can be applied to the workplace and home. And communication is at the heart of all of the…

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Three Levels of Experience

MY COLLEAGUE BRICE recently bought a bicycle and started his “Discovering Shanghai Tour”.  That reminds me of “Three Levels of Experience”.  They are Cross-Continent Level: On a Flight; Statewide Level: On a Bus; and Local Ground Level: On a Bicycle. Cross-Continent Level can be related to cross-culture activities in a multinational company. The awareness of cultural issues…

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Video Insights with Yan Sai

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Only in Other People’s Shoes Can You See the Changes – Yan Sai

THE ROLE OF A LEADER IS TO HELP those around oneself develop. But this outward focused mentality can result in an ignorance of one’s own shortcomings. In this ClarkMorgan Insight, Yan Sai describes the improvement of a team, thanks to the leadership of the new manager. But this new manager is blind to their own shortcoming. Improvement,…

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HR Should do 3 Things Right – Yan Sai

HR PROFESSIONALS NEED TO DO three things right. Identify the right people, cultivate the right environment, and then place these people in the right team and project. Great leaders aren’t the people with the high degrees, they are the people with the this ability. So says Yan Sai, ClarkMorgan trainer and consultant based in Shanghai. Yan assists…

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Overcome the Silo Mentality with 3 Habits – Yan Sai

THE ‘SILO MENTALITY’ IS NOT UNIQUE to China, but it is a common problem. Sai Yan of ClarkMorgan believes that if managers take the time to explain the role of everyone in the company, encourage the behaviour of sharing, and provide training on how to share ideas, then these managers will overcome the frustrations experienced by multinational businesses.…

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Give the '90's Generation' Attention, or Lose Them – Sai Yan

PROVIDING FEEDBACK SHOULD NOT ONLY BE LIMITED to negative feedback. Feedback should be both positive and negative. This is especially true for the ’90’s Generation’ who crave attention. So says Sai Yan, senior trainer and project director for ClarkMorgan Ltd. Yan assists in the development of the ’90’s Generation’ across China, in order to develop their…

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Chinese Lack a Holistic Approach to Work – Yan Sai

THE CHINESE EDUCATION SYSTEM is one that is based on rote learning, black and white, right and wrong. Consequently, learning is a top-down approach where the teacher educates and the students remember. Yan Sai, Business Development Director and mother of an American educated daughter, contrasts this with the American system, where student-to-student learning is common, and…

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Yan Sai - Chinese say no by inaction rather than words
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Chinese Say No by Inaction Rather Than Words – Yan Sai

IT’S NO SECRET THAT MEETINGS in China can be a quiet affair, where participants are loath to speak up, and foreign managers feel frustrated by trying to pull the proverbial blood from a stone with respect to feedback. What is not well knows is that this silence, or worse still, agreement is often a sign of…

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