Showing You Care (Without Wax)

A WORD THAT I AM HEARING on an ever increasing basis in training meetings is ’empathy’. To my great delight, a rising number of team leaders are rePublished on 2012-02-27

Business Writing as a Genre…

What a wonderfully boring topic… Yet one which is constantly evolving, debated, and argued about. Last post was about email. This is pretty damn new. But,Published on 2011-10-29