Part of the Leadership & Management course series

Improving Staff Communication

Developing a “TALK” culture is a vital tool for staff of your organisation. Beginning with understanding the 90’s generation and moving into their motivation factors. Then this course will help you learn how to properly motivate, influence and persuade making your organisation more effective and knowledgeable.
Each module is based on the ClarkMorgan TAPE methodology, which ensures that trainees are guided as they practice the new skills, and are evaluated before moving onto the next module.

Clients

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Testimonial

The workshop was well facilitated, with attendees developing the skills and understanding to engage in a multicultural workplace.

Brandt McDonald
RTO Manager
ParkerBrent

2014-09-16T14:48:08+00:00

Brandt McDonald
RTO Manager
ParkerBrent

The workshop was well facilitated, with attendees developing the skills and understanding to engage in a multicultural workplace.

Congratulations! The score we got from our managers for training effectiveness is 9.5 out of 10. And the courses will definitely benefit our work effectiveness and efficiency for the management team.

Catherine Song
Human Resources Manager
Magna Technology and Tooling Systems

2015-01-10T18:38:06+00:00

Catherine Song
Human Resources Manager
Magna Technology and Tooling Systems

Congratulations! The score we got from our managers for training effectiveness is 9.5 out of 10. And the courses will definitely benefit our work effectiveness and efficiency for the management team.

The training is really helpful for the team to improve in general management skills. I hope we can have the opportunities to cooperate in the future training.

Dou Zhibin
General Manager
Magna Technology and Tooling Systems

2015-01-10T18:34:50+00:00

Dou Zhibin
General Manager
Magna Technology and Tooling Systems

The training is really helpful for the team to improve in general management skills. I hope we can have the opportunities to cooperate in the future training.

We can practice well based on the points which trainer taught us. Very good.

Liu Xiaoping

Air Liquide

2014-08-19T14:32:33+00:00

Liu Xiaoping

Air Liquide

We can practice well based on the points which trainer taught us. Very good.

The trainer during this change management training had high passion, experience, valuable information and skill. I recommend this course.

Wang Chao
Henkel

2014-08-19T14:39:24+00:00

Wang Chao
Henkel

The trainer during this change management training had high passion, experience, valuable information and skill. I recommend this course.

I like the training very much and the trainer has a lot of life experience.

Liu Jiangning
ARM

2014-08-19T14:42:01+00:00

Liu Jiangning
ARM

I like the training very much and the trainer has a lot of life experience.

Course Details

1 DAY

Understanding the 90s Generation
Understanding the 90’s Generation
Understanding the characteristics will help you improve communication and teamwork.
Motivating the 90's Generation
Motivating the 90’s Generation
The top five employer attributes for the 90s generation are good reference for future career, competitive base strategy, high future earnings, Clear path for advancement, professional training and development.
Improving Company Communications - TALK
Improving Company Communications – TALK
The technique is a simple reminder of the actions that need to be undertaken to ensure your company is communicating across teams, functions and borders.
Influencing Peoples Behaviour
Influencing Peoples Behavior
Asking people to change their behaviour doesn’t always work. But a very effective way of of influencing them is through making small changes to the environment or the process.
Improving Relationships with Difficult People - The Franklin Effect
Improving Relationships with Difficult People – The Franklin Effect
There are a number of fascinating psychological phenomena that have been proven to work in real life. By using these, specifically the Franklin effect, you can improve your chances of success.
Obtaining Buy-In to Change Persuasion Through Involvement
Obtaining Buy-In to Change Persuasion Through Involvement
It is far more effective to persuade through involvement. Empower your staff by getting their feedback and input on a proposed change before implementation.

 

1 DAY

Understanding the 90s Generation
Understanding the 90’s Generation
Understanding the characteristics will help you improve communication and teamwork.
Motivating the 90's Generation
Motivating the 90’s Generation
The top five employer attributes for the 90s generation are good reference for future career, competitive base strategy, high future earnings, Clear path for advancement, professional training and development.
Improving Company Communications - TALK
Improving Company Communications – TALK
The technique is a simple reminder of the actions that need to be undertaken to ensure your company is communicating across teams, functions and borders.
Influencing Peoples Behaviour
Influencing Peoples Behavior
Asking people to change their behaviour doesn’t always work. But a very effective way of of influencing them is through making small changes to the environment or the process.
Improving Relationships with Difficult People - The Franklin Effect
Improving Relationships with Difficult People – The Franklin Effect
There are a number of fascinating psychological phenomena that have been proven to work in real life. By using these, specifically the Franklin effect, you can improve your chances of success.
Obtaining Buy-In to Change Persuasion Through Involvement
Obtaining Buy-In to Change Persuasion Through Involvement
It is far more effective to persuade through involvement. Empower your staff by getting their feedback and input on a proposed change before implementation.