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Enhancing Your Business Writing Fundamentals – Public Course

May 17, 2016 - May 18, 2016

Enhancing Your Business Writing Fundamentals

Jason Hicks is Senior Trainer at ClarkMorgan and has 15 years of experience in the training industry. During this time, Jason has held both HR VP and Training and Development Manager positions. Based in Shanghai, he has worked with numerous Fortune 500 companies. As a seminar trainer he focuses on presentations, communication skills, cross-cultural communication, business writing, emotional intelligence, time management, and coaching and mentoring for leaders.
This 2 Day “Enhancing Your Business Writing Fundamentals’ workshop is aimed to help trainees to be able to express ideas and information in writing using appropriate structure, grammar and language tailored to the recipient and to apply the PDA approach of communications to their written communication messages in order to save time and present information in a logical structure. By using these ideas, you will improve the probability of your writing goals being reached.

By the end of the workshop, trainees will be able to:

• Write fewer emails, yet accomplish more.
• Write effective emails that get immediate attention and results.
• Write with proven structures to organize and compose error-free documents.
• Professionally write and reply to emails with positive emotion.
• Customize writing with the audience in mind and goals to be attained.
• Write with cultural and perceptual differences in mind and always mean what you write.
Day 1
• Structuring Your Business Writing With PDA
• Ten Email Commandments
• Positive Language
• Using Specific Language to Improve Understanding
• Direct vs. Indirect Language
Day 2
• Avoiding Redundant Language
• Proactively Presenting Solutions – Problem, Cause, Effect, Solution, Consequences
• Handling Written Complaints
• Refusing a Request
• Persuasive Writing – Emotional Impacting


May 17, 2016
May 18, 2016
Event Category:


The Capital Club
50F Capital Mansion 6 Xin Yuan Nan Road
Beijing, Chao Yang District China


Mitchie Tang
010 8446 7487 ext. 808