Work better across cultures, without reducing people to stereotypes
Cross-cultural training should help people understand different assumptions, communication habits and expectations, while staying grounded in the actual work they do together.
Most cross-cultural friction happens in ordinary moments
A meeting where nobody disagrees, then nothing happens. Feedback that lands too hard, or not at all. A decision that head office thinks was agreed and the local team does not.
For 25 years, ClarkMorgan has worked with Chinese and international colleagues inside multinational organisations in China and across Asia. Our bilingual trainers include both Chinese and Western facilitators, so participants hear both perspectives.
What we work on
Communication style
Direct and indirect communication, and how to read what is really being said.
Hierarchy & decision-making
Who decides, how, and what "agreement" means in different settings.
Trust & relationships
How trust is built and lost, and why relationship-building is part of the work.
Feedback & disagreement
Giving and receiving feedback, and raising concerns constructively.
Meetings
Getting real input, surfacing issues early and confirming next steps.
Leading multicultural teams
Balancing global and local expectations and building one team.
For both sides of the conversation
International managers new to China, Chinese managers working with global teams and head office, and mixed teams who want to work together more effectively.
Every programme follows our T.A.P.E. method, using participants' real situations for practice. We deliver in English, Chinese or both.
Building stronger teams across cultures?
Tell us about your team, locations and the challenges you see.