懂业务的培训师与引导师

Andy Clark is the founder of ClarkMorgan and Shine Training. He has over 20 years of Asia-Pacific training and lecturing experience. In 2008, he was recognized by HKMA as an “Outstanding Trainer of the Year.”

In addition to training, Andy has served as a personal coach and lecturer at Jiao Tong University and Tsinghua University and served as an MBA lecturer at Napier University. Andy brings energy, passion, and enthusiasm to all his trainings and prides himself on helping others understand the best ways for trainers to improve and deliver meaningful and valuable trainings.

● Andy is a qualified NLP master coach

● He has over 12,000 hours of training and coaching experience

● He trains on leadership and management, cross culture, presentation, business writing, and executive coaching

● He has trained and coached over 100 Fortune 500 clients

When developing programmes, Andy looks for maximum real-world effectiveness. By continuously asking the questions “What exactly is it that we need our trainees to do and to know for them to excel in their work?” and “How do we deliver this training to make an impact tomorrow?” Andy’s trainings are guaranteed to bring results.

Andy’s passion for both life and training are evident throughout his programmes. Combining humor, real life stories, and a remarkable energy level, trainees get to both learn and be entertained throughout.

Jamie Dixon is an instructional designer, facilitator, and training consultant.

Originally from the UK, Jamie has spent more than 10 years in China. Jamie has worked with over 100 multinational companies throughout China and the APAC region. As a fluent Chinese speaker, Jamie delivers most of his training in Mandarin.

Jamie Dixon is the author of his upcoming book Shaping Paths–How to Design and Deliver Training that Actually Works. This book is the culmination of years of research and experimentation into designing and delivering training. It condenses all of this expertise into a unique and practical model called “Shaping Paths” that Jamie uses to design and deliver all his training solutions.

Synopsis: A Beijing-based trainer, facilitator, and executive coach.

Passion: Experiential learning and helping people enhance their effectiveness, particularly as it relates to communicating across borders, be they intercultural, interpersonal, or stemming from differing work styles or world views.

Relevant Experience: Alex has worked with a variety of companies, government organisations, and NGOs in the China space to deepen their engagement with leadership, communication, and organizational and regional culture. He excels at employing a variety of interactive facilitation and coaching techniques to ensure participants remain fully engaged and entrench retention of training programme contents and outcomes.

In addition to his experience supporting individuals and enterprise clients as a coach, trainer, and facilitator, he has served as a key account manager in B2B software sales for a large multinational company, a training team director charged with architecting custom solutions for enterprise clients, and a business consultant bridging China and the rest of the world. He has also managed teams and owned and operated a successful consulting business.

Derreck has worked as a professor, coach, facilitator, and communications coach over the course of the last 25 years, with the last thirteen being in Asia. He currently works as an executive coach. He specializes in working with corporate employees at all levels to help them hone their messages, build and manage their teams, and work well with colleagues and clients to maximize business outputs.

He has worked with multinational companies from six continents—Asia, North and South America, Europe, Africa, and Australia—within diverse industries throughout the Fortune 500 index and beyond.

An adjunct professor at Shanghai’s Fudan University, he specializes in a wide range of communication competencies. Lately, he has primarily focused on helping multinational, corporate managers adjust to the new style of leadership required due to the new political and regulatory climate and high exposure multimedia world. Derreck started his professional career as an Asian Studies professor and has focused his learning on understanding the complex cultural, language, and communication differences among all peoples, specifically those from North America, Europe, and China. In 2007, he organized and led a team of professionals to revamp the Shanghai education system by effectively integrating Western-application oriented and Eastern-acquisition oriented teaching methodologies. His passion for helping corporate employees change their mindset and behavioral habits and control their messaging has translated into his clients’ success. Quotes like the one below say it all . . .

Originally hailing from Seattle, WA, Jim moved to China in 1986 after graduating from Seattle Pacific University with a degree in cross cultural communication. During his time in Asia, Jim has led seminars in more than fifteen countries, including China, Hong Kong, Singapore, Japan, Taiwan, Malaysia, and Australia.

Jim’s expertise is not limited to the meeting room. He worked for over a decade as a senior manager for a US-based company managing nine direct reports in three countries. He has a total staff of more than 100 people from more than 15 countries under his supervision.

He is a trained Six Sigma Black Belt with a number of successful improvement projects. He has managed through rapid expansion and through serious cost cutting and contraction. This leads to a depth of understanding, experience, and empathy that shows up in every programme.

Jim has five main areas of expertise that he brings to his clients:

1. Expert Facilitation Skills – Jim has facilitated numerous executive-level strategic vision and planning sessions. He has a great depth of experience using a variety of facilitation methodologies, including technology of participation, open space technology, and world café. Also, he has helped

numerous companies develop and implement their vision, mission, and values statements.

2. Creativity and Innovation – Jim’s career has been built on finding innovative solutions to complex issues in the service and education industries.

3. Games and Simulation Design and Facilitation - Jim has designed a broad variety of learning games and simulations and has had his games featured in publications in North America.

4. Accelerated Learning – Jim is a certified accelerated learning practitioner and has led more than 100 accelerated learning-based events.

5. Keynote Addresses – Jim is an accomplished public speaker and has presented at or hosted numerous events, including hosting the HR Director’s conference in Hong Kong and Beijing.

Originally from the American South, Curt has lived and worked in China for six years. In 2009, he has grown from being an amateur improvisation comedy team to becoming Shanghai’s brand for comedy.

His passion for entertaining and connecting with people led him to graduate from the University of Southern Mississippi with a degree in radio, television, and film production. Curt has worked as a TV host for the Fox TV network as well as a radio journalist, a theatrical actor, and a professional singer. In China, this passion has led to teaching and training others. His experiences include administering a respected international school, professional theatrical coaching, and leadership training using unique and unconventional methods of training and development.

Curt maintains a professional performing team of ten actors who perform regular shows in Shanghai to thousands of delighted audience members; the mainstage players travel to cities such as Beijing and Hong Kong to perform in comedy festivals. They also host visiting comedy teams in Shanghai as well.

Corporate customers find Curt’s unconventional training techniques to be refreshing, and due to the highly-interactive sessions, it is easy to transfer the learning concepts to their work.

Jason has been coaching and developing leaders for the majority of his 25-year career. His focus has been on delivering innovative interventions that enable leaders to reflect on and improve their leadership ability. Having led teams in multinational corporations over the last ten years, Jason has a wealth of experiences from which to draw. He is passionate about helping people grow and improving their business performance, having led teams himself.

Specializing in the design and delivery of bespoke leadership development programmes and coaching senior leaders, Jason builds rapport quickly with leaders at all levels, enabling a trusted environment where unresourceful mindsets can be challenged.

He has been described as “consultative,” “challenging,” “engaging,” “relevant,” and “practical.”

He has extensive experience in facilitating leadership, management, and professional skills programmes across the Asia-Pacific region, including China, Hong Kong, Korea, Taiwan, Thailand, Singapore, Indonesia, and Australia. In other regions, he has facilitated programmes in North America and EMEA. Jason is Australian. His home is in Hong Kong where he lives with his wife and their two sons.

Glenn is a change-agent communicating in both English and Chinese and across cultures for corporations to bring about positive management and leadership change in their professional workforce.

Glenn works directly and closely with clients to understand the aims and objectives of the various internal stakeholders prior to an assignment. He draws upon his extensive experience in human resources and business to design and deliver practical and effective programmes for his clients. His interactive style and focus on getting results is very much appreciated by company leaders and programme participants.

Glenn has extensive experience in leadership development and cross-cultural management as well as helping global teams work effectively in the ever-increasing global environment. In the past ten years, he has delivered over 1,200 days of workshops in Greater China, Australia, Singapore, Philippines, Korea, India, and Malaysia.

Glenn has passion and enthusiasm for collaborative learning and people development. He has worked on assessment and development centers for Kemira, Hilton, Novartis, and Swire Beverage to help identify future and potential leaders. He has designed and delivered talent-development programmes that incorporate action learning for clients such as Continental Automotive, Umicore, BASF, Chanel, and Evonik. Some of Glenn’s other current clients include Ericsson, Richemont, Hewlett Packard, Fonterra, Roche, Honeywell, and Cheung Kong Graduate School of Business.

Glenn is Australian and has lived and worked in Asia for more than 30 years. He has a unique understanding of the challenges organisations have when doing business in Asia.

Glenn’s background is in modern Asian studies, education, and human resources.

刘老师曾经在22个国家实地工作，领导过多个国际化团队取得卓越绩效。15年的国际化培训和管理经验帮助刘老师能以最有效的方式针对学员真实需求来展开培训课程和引导工作坊。

刘老师的培训不同于以往以讲授内容为主的传统培训，而是通过“由学员提出问题并解决问题”的理念，结合学员实际情况，使用多种引导手段，使学员自己找到问题解决的方案并在工作中实施。在培训领域，刘老师已经在20多个国家为来自60多国的客户提供各类培训，并在2010年协助上海世博局为60万志愿者设计并实施跨文化与领导力培训，获得上海世博局特聘培训师称号。

刘老师还具有国际化的课程开发与设计能力，多次根据客户实际需求量身定制各类工作坊，获得客户的高度评价。同时刘老师非常创新，设计了许多独特的工具与模板帮助学员解决实际工作中遇到的问题

James owns and operates Koru Consulting Limited, an organizational development consultancy focusing on learning experience design.

A native of New Zealand and long-term resident of Hong Kong, James is a dynamic facilitator, presenter, coach, and games and simulations designer. He brings with him over 25 years of experience and insights in managing and leading projects in a variety of fields. James has excelled in managerial positions in sectors from hospitality and event management, training and telecommunications, publishing and executive search to education, defense (military), and film production.

James is also one of the founders of Brains-on-the-Beach (https://www.linkedin.com/groups/Brains-on-Beach-4423938/about) and Public Benefit Company (PBC), bringing together the best coaches, trainers, facilitators, and business experts to develop workplace solutions for corporates, charities, and social enterprises around the world.

Over the last ten years (2008-2018), James has designed and delivered over 700 days of programmes in 20 countries to more than 20,000 people from over 150 companies.

A certified executive coach and gamification professional, James is also qualified to use MBTI, DISC, Harrison Assessments, and StrengthsFinder as well as the increasingly-popular ESP Working Style system and the transformative Thinking In & Out of the Box™ programme.

James has come a long way from his early years working as a park ranger in the rainforests of New Zealand's Fiordland National Park to consulting in the urban jungles of Asia via the UK and Australia. Corner him with a good espresso, and he'll share a few tales.

•曾为汇丰银行300名核心人才、高管，1200名带人经理设计领导力发展项目，为安盛中国设计《总经理特训营》、《新经理３６５计划》、《组织文化变革及领导力转型》项目，在集团内部获得全球标杆奖励，共计覆盖学员超过2000人次；

• 连续２年为荷兰皇家帝斯曼公司实施中层领导力项目（为期５天）收到高分好评；

• 为法国溯高美索克曼公司两年内设计并实施３期共１５场领导力进阶项目，被评为“最受欢迎顾问”；

• 为礼来制药培训各部门经理辅导员工敬业度项目收到客户积极认可。

• 客户评价他的辅导是“最容易被听懂学会的员工激励语言”。

Patrick moved to China in 1998 and joined the ClarkMorgan team in 2004. This makes him one of ClarkMorgan’s most experienced and qualified China-centric trainers.

His trainings are illustrated with stories and anecdotes from his past experiences, which brings the interaction alive for his trainees while also tailoring the training to their specific needs as well as their companies’ needs.

Patrick holds an MBA specializing in international business. He also has a project management professional (PMP) certification from the Project Management Institute. He studied cultural anthropology and East Asian studies from Loyola University in Chicago.

Kevin has over eight years of experience as a designer, including starting Diatom, an information design agency in Shanghai. Kevin is passionate about using design to develop innovative solutions, improve communications, and aid our decisions when it comes to complex information.

Kevin is interested in the potential China has for innovative design. After many projects for both Chinese and international clients, he has experience in understanding both perspectives. After years of experience communicating with clients in Mandarin, he can easily give trainings in Mandarin. Curious about the innovation China has to offer, he is continuing his studies at Tsinghua University in Beijing in the visual communication department, specializing in data visualization. Innovation can come in many forms, and Kevin enjoys exploring these non-traditional trainings, including collaborative presentation workshops, design-thinking activities, and innovation trainings.

Dan is a veteran facilitator, trainer, and coach. Dan has worked in human resources for over 20 years with extensive experience in learning and development.

Dan applies a great depth of business experience to make facilitation meaningful and relevant. He also utilizes active learning principles to effectively engage his participants. The emphasis in his delivery is always on sharing experiences and using experiential learning techniques. He firmly believes learning by doing is the most effective way of developing new skills and behaviors.

Dan is exceptionally passionate about improving business skills for people working in China and now specializes in topics around innovation and cultural intelligence. Of course, due to his vast experience, he is also proficient in providing communication skills and team-building training. Dan has been certified in providing 360° feedback and has given such feedback to dozens of managers across China. He is also working to complete his ICF ACC certification.

Ben M. has trained thousands of professionals from over 60 countries to lead, work, and communicate more effectively in multicultural teams and workplaces.

After more than 14 years of experience in training and coaching professional skills in Asia, he has a deep insight into the expectations of executives with global responsibilities.

Ben helps leaders accelerate their growth, cultivate a growth mindset, and increase their leadership presence. He coaches leaders to build on their strengths by giving concrete examples of what has been done right as well as specific actions that can create greater impact. As an intercultural coach, Ben helps executives strengthen cultural awareness, build intercultural tools, and develop greater cultural competence.

Ben creates a fun and engaging environment by leveraging his wide training experience with being an experiential learning trainer, certified in facilitation, learning transfer, and debriefing skills by Dr. Roger Greenaway, the world's leading expert in active reviewing.

He gets his participants to step out of their comfort zone, challenge their limiting beliefs, and unlock their potential to get better results when working with their teams and clients.

Ben has trained leaders from a diverse range of companies, including The British Foreign & Commonwealth Office, Walmart, TDK, Aggreko, Nike, P&G, PepsiCo., New Balance, Colgate-Palmolive, Alibaba, Boeing, Whirlpool, HSBC, and BP.

Sean K. is known for his innovative experiential and process-based coaching and facilitation approaches, which bring clarity, awareness, and developmental steps to achieve effective results as well as an outstanding and sustainable success. His extensive drama/theatre-in-education background has given him a unique edge.

Sean is passionate about his corporate learning and development partnership with teams and individuals in local and multinational corporations across Asia. He has been engaged with corporate learning and development work since 1999.

Sean is an entrepreneur. His experience goes from frontline TV presenting and radio broadcasting to programming control, company management, and business development roles in media and the communications industry for 20 years. In combining his know-how in psychometric assessments, neuro-linguistic programming, and coaching techniques, he takes pride in championing individuals and teams over personal and leadership advancement.

Bill is a graduate of the American Graduate School of International Management at Thunderbird University, Arizona, and has a bachelor’s degree in psychology and a master’s degree in international management, specializing in the North Asia region. After graduating, Bill worked for Pitney Bowes in their copier division before he started his own company in real estate mortgages. In 1994, Bill came back to Hong Kong and started working for Dale Carnegie in sales prior to becoming a trainer. He continued training ever since in China, Asia, and currently in the USA.

Bill has been involved in corporate training in sales, key account management, coaching, presentations, cultural intelligence, negotiation, and attitude change for over 25 years. Ever since co-finding Transtech Consulting Group, Bill has conducted training in Greater China, India, Asia, Germany, USA, and Australia for MNC.

Some key clients Bill has worked with on sales training include IBM, Oracle, Sun Microsystem, Compaq Computer, HP, Fairchild Semi-Conductors, Littelfuse, ITT, Stora Enzo, Lite-On for two years, Parker Hannifin for four years, Osram for over eight years, Jensen with Porsche dealers for three years, L’Oreal for over twelve years, Microsoft for over ten years, Decathlon for over three years, and many more.

Bill is a certified trainer for Story Seekers, Solution Selling, Power Based Selling, Implement (Value Mapping Canvas), CQ, and Winning Presentations. In addition, he is also a certified internal trainer with Microsoft, L’Oreal, and Pepsi on sales, and sales management, and coaching training. Bill currently conducts training in English, Mandarin, and Cantonese. He currently lives with his family in New York, Long Island.

经过十多年跨国公司营销和管理的历练，黄老师于1996年受邀加入瑞典麦古利国际(Mercuri International)培训咨询公司，完成了从职业经理到职业培训师的转换，成为中国第一代实战型职业培训师。主要为客户提供领导力、销售队伍管理和营销技能的培训以及相关的培训咨询服务。之后在1998年加入了全球最大的通用技能培训公司--美国智越咨询公司(Achieveglobal) ，负责领导技能，管理技巧，团队建设和销售队伍领导力等方面的培训和咨询服务，是该公司在大陆唯一的全能型Master Trainer。经过十八年2000多天丰富的培训实践和进行多领域、多行业的培训，黄老师积累了广博并且深厚的领导力、管理和销售方面的知识和经验，将先进的营销和领导力理念和方法传递给中国各行各业的客户，帮助客户学员不仅从改变自己行为到提升绩效，同时建立与国际先进管理模式接轨的综合能力。

专业的能力、先进的模式与实用方法的结合，使黄老师在客户中有着非常好的口碑和影响力。与此同时，黄老师结合中国企业的实际情况和自身积累的丰富培训经验，专门开发了多门高实效的培训课程，例如：《领导解决问题》，《绩效倍增的销售教练领导力》，《快速开发培训课件七步骤》，《领导变革和创新》，《双赢商务谈判》，《提升跨部门协作的横向领导力》，《大客户顾问式销售》等。

黄老师从2005年开始提供教练服务，是ICF认证专业教练，为客户的核心人才和高管提供发展和成长的教练服务。自2008年开始黄老师启动中国培训师发展项目，致力于培训企业内训师和帮助客户开发内部培训课程

Sharon is a facilitator and consultant with international flair and a passion for getting results. She is a specialist in leadership and talent development and has been active in HR consulting since 2004.

Sharon started her training career as an on-stage Mandarin interpreter working with over 30 English-speaking trainers. It was this experience in immersing herself in different trainers’ styles and performances that led her to demonstrate the art of training. She also made a conscious effort to work in different types of training to develop the breadth in course material required by her demanding clients. She is skilled in experiential learning, soft-skilled development, skill-based teaching, custom in-house workshops, and assessments in several systems.

She is certified in the following assessment tools:

• Certified professional behavior analyst (CPBA), certified professional values analyst (CPVA), and certified professional TriMetrix analyst (CPTA) by TTI Success Insights

• Certified HBDI practitioner for thinking preferences

• Certified administer for Leadership Circle Profile, which assesses leaders’ key competencies as well as underlining beliefs and assumptions

• Hogan-certified user for implementing and incorporating into their leadership development and/or talent management initiatives

Her clients are from diverse industries and include technology, pharmaceuticals, medical device companies, hospitals, banking, FMCG, automotive, all the way to manufacturing industries. Sharon also works with clients on HR-hiring projects by using assessment tools.

Malcolm holds a Bachelor of Business Administration degree from the National University of Singapore, majoring in marketing and finance.

Ever since 2002, Malcolm has designed and delivered unique and transformational programmes for both multinational and local companies in the areas of team building and development, leadership and management, self and shared awareness, gender and generational diversity, health and wellness, and language and communication. Highly creative and resourceful, he uses a careful and consultative approach to training and development and uses his enthusiasm, creativity, and passion for lifelong learning to inspire growth and positive change in his trainees.

To date, Malcolm has trained and coached middle and senior management from Alibaba, Cisco, Ericsson, Hony Capital, Kraft, Lenovo, McKinsey, P&G, Spirent, and Volkswagen, and he has consistently obtained satisfaction ratings of over 90%. He has also facilitated high-level team strategy sessions for senior managers from several multinational companies and delivered team building programmes for audiences of up to several hundred people. He is a regular guest lecturer at the BBA, MBA, and Masters of Finance Programs at Peking, Tsinghua, and Renmin Universities in China.

Lillian 目前专注于对跨国公司高管和民营企业家的1-1教练辅导以及根据客户公司的挑战为客户专门设计并引导领导力发展和领导团队发展项目。

20余年跨国公司人力资源管理经验，包括亚太区人力资源总监，全球高潜力人才领导力发展项目总监等。曾与瑞士IMD国际商学院合作设计公司全球高潜力高管培养项目。

Core training areas: 主要课程

• 卓越“新”领导力

• 打造高绩效领导团队

• 跨文化领导 -教练型领导

徐颖丽女士拥有逾20年的人力资源管理与开发以及组织发展与变革的丰富职场经验。包括8年的专业教练/顾问/培训师经验，十数年大型跨国公司飞利浦及可口可乐企业管理经验，以及三年任职上海交通大学英文讲师。徐女士在飞利浦电子中国集团从事广泛的人力资源管理工作，主要涉及组织发展，人才管理，招聘选材，企业文化建设等。之后加入可口可乐中国实业有限公司，担任人力资源组织发展总监，负责组织转型，企业文化建设，人才管理与领导力发展，员工学习与发展，绩效管理，组织与工作设计、招聘选材，雇主品牌建设，员工沟通及敬业度等领域，积累了丰富的工作经验。

徐女士是国际教练联合会专业认证教练（ICF PCC）、国家认证二级心理咨询师、埃里克森国际学院认证教练、斯金纳行为科学企业应用认证教练及培训师、MBTI性格类型、DISC行为风格、WBI工作行为认证施测师和顾问分析师，TAS数字化绩效提升系统首批认证导师，评价中心认证评估师。

同时还担任国际青年成就组织职业顾问，中欧国际工商学院爱心联盟杉树计划项目教练、美丽中国项目教练、同济大学经管学院MBA职业规划教练、清华大学启迪之星橡果计划创业教练等，曾为上海电视台财经频道《上班这点事》求职教练，华东师范大学应用心理硕士专家讲师，并在多个专业论坛上发表精彩演讲。

Wilson is a facilitator, speaker and human resource management consultant, who has more than 20 years of corporate experience working in China in various multinational companies.

His last corporate role was Vice President in Talent Development and Diversity & Inclusiveness at Morgan Stanley Asia, where he spent a decade advising the investment bank’s executives in the area of talent management.

Wilson started his facilitator career 20 years ago as a part time internal trainer in Novartis China, where he acted as a marketing and sales specialist and discovered his passion in facilitating training programs.

He has been described as data driven, practical and engaging trainer.

Wilson is based in Shanghai and lives with his partner and their daughter.